Privacy notice.

iRAISE UK is an accounting and CFO advisory firm with its head office at 1 Elmfield Park, Bromley, BR1 1LU, United Kingdom.

iRAISE UK is the data controller for the information you send us through this website. That means we decide what we hold about you and why, and we are the ones answerable for it.

You can email Abhishek Poduval at abhishek@nvaccounting.co.uk, or Srinivasa Varadhan at srinivaradhan@iraiseconsultants.com.

When you fill in the enquiry form we ask for your name, your company and your work email address. You can also give us your phone number, your annual turnover, what you need help with and anything else you want to tell us — all of those are optional and the form sends without them.

You choose what to put in the free-text box, so please leave out anything you would rather not send us by email. We do not need bank details, tax references or anything about a named individual’s finances at the enquiry stage, and we would rather you did not send them.

We also record the date and time you sent the form, and the country your browser reports, so we can tell you when we replied and spot the automated submissions. We do not record your full IP address.

We use what you send us to answer your enquiry, arrange a call and write you a proposal. Nothing else.

Our lawful basis is legitimate interests: you have asked us to get in touch about our services, and replying to you is what you would expect us to do with the details you gave us. We have weighed that against your interests and privacy, and replying to an enquiry somebody chose to send is not something a reasonable person would object to.

If you go on to become a client, we then hold your information to perform our contract with you, and to meet the record-keeping duties that apply to accountants.

We do not use your details for marketing, we do not add you to a mailing list, and we do not make any decision about you by automated means.

The people who need to answer you. We work as one team across the UK, the UAE, India and Singapore, so a colleague outside the UK may see your enquiry.

We use suppliers to run the business — website hosting, email, and the system we track enquiries in. They hold the information on our behalf, under a written contract that only lets them use it to provide that service to us.

We do not sell your information, we do not share it with anyone for their own marketing, and we do not pass it to another accountancy firm. If the law required us to disclose something — a court order, or a duty under the money laundering rules — we would comply, and we would tell you unless we were forbidden from doing so.

Some of our team are in the UAE, India and Singapore, so your information is seen in those countries. The UK government has not decided that any of the three offers protection equivalent to the UK’s, so we cannot rely on an adequacy decision.

We use the UK International Data Transfer Agreement, or the UK Addendum to the European Commission’s standard contractual clauses, to cover those transfers. Both are approved by the Information Commissioner, and both bind the receiving team to the standard the UK requires.

You can ask us for a copy of the safeguards we use. Email either address above.

If you do not become a client, we keep your enquiry for twelve months and then delete it. Twelve months because a business that asks about a year end in March often comes back the following March.

If you do become a client, we keep your records for as long as we act for you, and then for six years after the end of the last financial year they relate to, which is the period the law requires us to keep accounting records for.

Your enquiry travels to us over an encrypted connection and is stored encrypted. Access is limited to the people who need it to answer you, every account that can reach it needs more than a password to sign in, and access is removed when somebody leaves.

Our accounting work is done in Xero and QuickBooks, which hold their own certifications and are the systems your records actually live in.

If something ever went wrong and your information was at risk, we would tell the Information Commissioner within 72 hours where the rules require it, and we would tell you directly if there were a real risk to you.

You can ask us for a copy of what we hold about you, ask us to correct it, ask us to delete it, ask us to restrict what we do with it, or ask us to send it to somebody else in a portable form. Because we rely on legitimate interests, you can also object to us using it at all — and if you object to an enquiry we have not yet replied to, we will stop and delete it.

Email either address above and we will answer within one month. There is no charge. We may ask you to confirm who you are first, which is a protection for you rather than an obstacle.

This website does not set advertising or tracking cookies, and there is no analytics script on it. Nothing here follows you to another site.

That is why you have not been shown a cookie banner. If we ever add anything that needs your consent, we will ask for it before it runs, not after.

If we change how we handle your information, we will change this page and update the date at the top of it. If the change is significant and we still hold your details, we will tell you directly.

Tell us first and we will try to put it right. Email either address above.

You can also complain to the Information Commissioner’s Office at ico.org.uk, or ring them on 0303 123 1113. You do not have to come to us first, but it usually gets a faster answer.